Customer Support Information:

Telephone:      1-617-566-4623

Fax:               1-617-566-4623


(Our business hours are Monday-Friday from 8:30 to 5:00 EST)

Please have the following information available before you call or supply the information in the email:

  • Contact Name
  • Organization
  • Phone number where you may be reached
  • SolveUSS product version, release & maintenance level
  • Your operating system version, release & maintenance level
  • Description of the problem

Thank you.


Please feel free to contact us if you have any questions.


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